Holmes Energy Assessments respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information I collect, why I collect it, how it is used and stored, and your rights in relation to your personal data.
Last updated: September 2026
Who I Am
Holmes Energy Assessments is an independent Domestic Energy Assessor providing Energy Performance Certificate (EPC) assessments in Leeds and surrounding areas. For the purposes of UK data protection law, Holmes Energy Assessments is responsible for the personal information collected through this website and in connection with EPC assessment services.
Email: vickih86@hotmail.co.uk
What Information I Collect
When you contact me, request an EPC assessment or use the contact form on this website, I may collect personal information including:
- Your name
- Email address
- Telephone number, if provided
- Property address and postcode
- Preferred assessment date and time
- Information you provide about the property or your enquiry
- Information required to carry out and lodge an EPC assessment
How and Why I Use Your Information
I use your personal information only where necessary to provide my services, respond to enquiries and meet my professional and legal obligations. This may include:
- Responding to your enquiry and arranging an EPC assessment
- Contacting you to confirm or discuss an appointment
- Carrying out the EPC assessment and preparing the Energy Performance Certificate
- Lodging the EPC and maintaining appropriate assessment records
- Meeting accreditation, audit, regulatory and legal requirements
- Keeping appropriate business and financial records
I do not sell your personal information or use it for unrelated marketing purposes.
Lawful Basis for Using Your Information
Under UK data protection law, I must have a lawful basis for using your personal information. Depending on the circumstances, I may process your information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because I have a legitimate interest in operating and administering my business and providing EPC services.
Where I rely on legitimate interests, I will only use your information where those interests are not overridden by your rights and interests.
Who I May Share Your Information With
Where necessary to provide an EPC assessment or meet professional, regulatory or legal requirements, your information may be shared with relevant third parties. These may include:
- My EPC accreditation scheme
- The government-approved EPC register and associated lodgement systems
- Relevant auditing or regulatory bodies where required
- Service providers used to operate this website, contact form or business systems
- Professional advisers or authorities where disclosure is required by law
I only share personal information where it is necessary and appropriate for the purpose for which it was collected or where I am required to do so by law.
How Long I Keep Your Information
I keep personal information only for as long as it is needed for the purpose for which it was collected and to meet any professional, accreditation, audit, accounting or legal requirements.
EPC assessment records and supporting evidence may need to be retained for periods specified by my accreditation scheme or other applicable requirements. Enquiry information that is no longer required will be deleted when there is no longer a legitimate reason to retain it.
How I Protect Your Information
I take reasonable steps to keep personal information secure and to protect it from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to where it is needed for legitimate business, professional or legal purposes.
Information submitted through this website may be processed and stored using third-party services that support the operation of the website and contact form.
Your Data Protection Rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
- Ask for a copy of the personal information I hold about you
- Ask me to correct inaccurate or incomplete information
- Ask me to delete your personal information in certain circumstances
- Ask me to restrict how your information is used in certain circumstances Object to certain uses of your personal information
- Ask for your information to be transferred where the right to data portability applies
If you would like to exercise any of these rights, please contact me at vickih86@hotmail.co.uk
Complaints
If you have any concerns about how I use your personal information, please contact me first so that I can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Cookies and Website Information
This website may use cookies and similar technologies that are necessary for the website to function properly. The website provider may also collect limited technical information, such as browser or device information, for security, performance and website operation purposes.
Where non-essential cookies or analytics technologies are used, visitors will be provided with appropriate information and choices where required.
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